Privacy Policy
At Miragaio, we are committed to protecting your privacy and complying with the Privacy Act 1988, including the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.miragaio.com] or interact with our services.
1. What Information We Collect
We may collect the following types of personal information:a) Contact information: Name, email address, phone number, shipping and billing address
b) Account details: Username, password (encrypted), account preferences.
c) Order and payment information: Order history, payment method, only partial credit card details (and processed securely via third-party gateway).
d) Device and usage data: IP address, browser type, device information, pages visited, and usage behaviour via cookies and analytics tools.
We only collect personal information that is necessary for our normal business functions and activities.
2. How We Collect Personal Information
We may collect information in a variety of ways, including:a) When you create an account.
b) When you place an order.
c) When you contact us or subscribe to our newsletter.
d) Through cookies and analytics tools when you visit our site.
You may choose to interact with our website anonymously or using a pseudonym, where practical.
3. How We Use Your Information
We use your personal information to:a) Process and fulfil orders.
b) Communicate with you about your purchases, returns, or customer service inquiries.
c) Improve our products, services, and website experience.
d) Send you marketing emails, but only if you’ve opted in (and you can unsubscribe at any time).
e) Comply with legal obligations
4. Disclosure of Personal Information
We may disclose your personal information to:a) Service providers who assist us in running our business (e.g. payment processors, couriers, web hosts).
b) Government agencies, regulators, or law enforcement where required by law.
c) Third parties, but only with your consent.
We will never sell your personal information to third parties.
5. Cookies & Analytics
We use cookies and similar technologies to enhance your browsing experience and collect statistical data. You can manage your cookie preferences through your browser settings. We may use third-party analytics tools (such as Google Analytics) to help us understand website traffic and usage.6. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These include secure payment gateways, SSL encryption, and limited access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.7. Accessing & Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To access and edit your information, Go to the “My Account” tab, if you set up an account on our website, or contact us using the “Contact Us” page at the bottom of this website. We will respond within a reasonable timeframe.8. Overseas Disclosure
Some of our third-party service providers may be located outside Australia. If so, we will take reasonable steps to ensure that they handle your personal information in accordance with Australian Privacy Laws.9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after any change signifies your acceptance of the updated policy.10. Contact Us
If you have any questions about our Privacy Policy, please contact us here. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at http://www.oaic.gov.au.Miragaio
PO Box 1708
Maroubra NSW 2035
Australia